• AS9100 accreditation is an aerospace standard
• The standard works to improve quality, cost, and delivery performance

We are proud to share that we have recently received our AS9100 accreditation. The AS9100 accreditation is an aerospace standard that was released by the International Aerospace Quality Group, the accreditation demonstrates our ability to consistently provide products that meet customer and regulatory requirements for Aviation, Space and Defence Organisations. The standard works to improve quality, cost, and delivery performance.

Hetech’s Managing Director, Mark Steiner said of the new certification, “The achievement of AS9100 will enable Hetech to offer its design and manufacturing services to a range of new customers in various markets. The traceability aspect of the standard combined with the introduction of a new ERP system will enhance the level of service to all our customers. This is especially important in the current situation where parts are hard to find or on very long lead times. It will also help us maintain and exceed our current excellence in quality and customer service.”

Benefits for our customers

It’s not only customers in the mentioned industries that will benefit from our new accreditation. For Hetech’s customers from all sectors, gaining this accreditation will provide benefits as Hetech continues to improve the way we operate. Some of these benefits include:

• Higher level of traceability in materials and processes
• Process-driven risk management
• A greater level of supplier accountability
• Improved efficiencies and continual improvements in Hetech’s day-to-day processes
• High-end product quality
• Product safety and reliability
• Higher level of customer satisfaction

Alan Grant, Hetech’s Quality Manager who worked closely on the accreditation process said, ‘We had a very positive experience with our certification body and lead auditor. Engaging a specialist consultant to assist in gap analysis as well as implementation greatly contributed to our success. Hetech had already adopted many of the core principles of AS9100 in our quality system (ISO) prior to the accreditation process, this has added to the maturity of our AQMS. Our employee’s commitment, dedication, professionalism and pride in doing work for the aerospace-defence industry is why we were so successful in attaining the accreditation.’

Contact us if you’d like to find out more.

With the recent cyber-attacks on Australian businesses, it is more important than ever to stay on top of your cyber security both personally and professionally.

At Hetech we take many steps to ensure our customer data is protected, did you know we are part of the Defence Industry Security Program?

The program supports Australian businesses, addressing risks associated with providing services, products, or capabilities to the Australian Defence Organisation.

The program is intended to address and protect the Defence supply chain from security vulnerabilities by assessing the business’s processes, procedures, information technology and cyber security, physical security and personnel security.

This program provides a layer of protection, not just for Hetech’s Defence customers but for all of our customers from every industry. The program improves resilience, security and assurance of our sourcing arrangements. 

We protect our customer’s data

1. Having an external IT company manage IT/Cyber – security issues.
2. Keep mission-critical software (ERP) local, not in the cloud.
3. Annual staff training. 
4. Sporadic spam email checks to internal staff, this is then reviewed and discussed with staff on what to look out for spam. 
5. Use external “friendly hackers” to see where vulnerabilities (if any) are in our system.
6. Keep up to date with ongoing developments in cyberspace.

If you have any questions feel free to reach out to us.